Trust Center
Welcome to Sinch's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
For your convenience, we have broken down the trust center into four different buckets to better assist you with your Security and Compliance needs. You can navigate between products using the dropdown at the top of the page.
- Sinch Messaging Products including • Sinch Campaigns • Sinch Chatlayer • Sinch ContactPro • Sinch MessengerPeople • Sinch Nova • Sinch NovaMMS • Sinch RTCx • Sinch SDI • Sinch4marketing • Sinch Wavy (LATAM) • Sinch Xura
- Sinch Email Products including • Mailgun • Mailjet • Email on Acid
- Sinch Voice Products including • Inteliquent • UCaaS • Phaxio • Acrobits
- Sinch MessageMedia Products including • MessageMedia • ClickSend • Bulletin • SimpleTexting
Breaking security news can always be found at the bottom of the page. This includes breaking vulnerability news, issues with current products, and happenings at the company.
If you subscribe, you will be alerted when new audit reports are available. Drop us a question and we will respond directly back to you!
We are working on our security compliance. We can provide completed questionnaires upon request.
We take application security seriously and are putting together a program to monitor internal apps.
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
We protect our corporate network against external & internal threats.
SOC2 Type II for Mailgun Technologies (Mailgun, Mailjet and Email on Acid services) is now available!
ComplianceCopy linkMailgun Technologies, Inc has completed its SOC2 Type II for Mailgun, Mailjet and Email on Acid Services for the August 1, 2023 to July 31, 2024 period. The report is now available for download from our Trust Center.
We recently received our 2024 Penetration Tests from our third party provider Abira Security. The reports themselves can be accessed directly from the security portal.
2024 ISO27001 and ISO27701 Certificates now available for Mailgun Technologies Inc.
ComplianceCopy linkUpdated ISO27001 and ISO27701 Certificates for Mailgun Technologies Inc. are now available for download on the Trust Center.
We have reviewed our Snowflake instances to ensure MFA is implemented as recommended and investigations have revealed no indication of compromise.
Sinch Mailgun is aware of CISA Alert Snowflake Recommends Customers Take Steps to Prevent Unauthorized Access. We are actively investigating all instances following Snowflakes recommendation to query for unusual activity and conduct further analysis to prevent unauthorized user access. As of now our investigations have revealed no indications of compromise.
We have conducted a thorough review of our systems, leveraging multiple security tools and have determined that, currently, none of our systems are affected by CVE-2024-3094.
Should you have any further questions or concerns regarding our security posture or the CVE-2024-3094 vulnerability, please do not hesitate to contact us.
If you think you may have discovered a vulnerability, please send us a note.